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How tu1111y Handles Your Personal Information

This privacy policy explains what data we collect when you use your tu1111y account, how we use it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights Clearly StatedContact Us Anytime
tu1111y How tu1111y Handles Your Personal Information
DATA HANDLING DETAIL

Security, Cookies, Retention and Your Rights

We take straightforward steps to protect your account data and give you control over what we hold.

Account Security

Your account is protected with encrypted login sessions and OTP verification on mobile. We flag unusual login activity and can lock access if your account shows signs of compromise.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations in your region. When those periods expire, data is deleted or anonymised.

Your Rights and Requests

You can request a copy of your personal data, ask us to correct inaccurate records, or request deletion of your account. Submit requests through live chat or our support email with your registered mobile number.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have questions about your data, want to request a copy of what we hold, or need to raise a concern about how your information is used, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a chat from your account dashboard. Our team handles data and privacy questions alongside general account support during active hours.
Email Support Send your privacy request or data query to our support email. Include your registered mobile number so we can locate your account quickly.
Help Centre Our help section covers common questions about data access, account deletion, and how payment data from bKash, Nagad, and Rocket is handled.

Common Questions About Your Data on tu1111y

Here are answers to the questions we hear most often about how tu1111y handles personal information and account data.

We collect your name, email address, and mobile number at registration. We also log device and session data, plus transaction references for bKash, Nagad, and Rocket payments to match them to your account.

No. We only record transaction reference numbers to verify payments. Your mobile wallet PIN and full payment credentials are never stored on our systems.

We retain your data while your account is active and for the period required by regulations in your region. Once those requirements are met, we delete or anonymise the data.

Yes. Contact our support team via live chat or email with your registered mobile number. We will locate your account and provide the data we hold in a readable format.

Send a deletion request through live chat or support email. We will process it in line with our retention obligations and confirm once your data has been removed or anonymised.

We share limited data only with payment processors and fraud-prevention services needed to run the platform. We do not sell your personal information to advertisers or unrelated third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.